Bathava · Legal
Privacy Policy
This Privacy Policy explains how Bathava handles personal data collected through bathava.com. It applies to visitors of this website and to anyone who submits a message through our contact form.
Who this covers
Visitors to bathava.com and anyone who sends a message through our contact form.
What we ask for
Your name, email address, and the message you write. Nothing more than that.
Where to send a request
Write to [email protected] or call +1-650-723-2300, Monday to Friday.
Data we collect
We collect information you provide directly. When you use the contact form on this site, that means your name, your email address, and the content of your message. If you write to us about a specific subject, such as healthcare payment solutions or a claims disbursement platform, your message will naturally describe your situation, and we keep it as part of the same record.
We also collect a limited amount of technical data automatically. Standard server logs and cookies record your browser type, general device information, and the pages you visit on bathava.com. This happens on most websites and is used to keep the site running, not to build a profile of you.
We do not ask for payment card numbers, bank account details, medical records, or patient information through this website. Please do not include any of those details in a contact message. The contact form is an information request form, and it is the only place on this site where we ask you to type anything about yourself.
One form, one purpose
The contact form exists so we can reply to you. It is not a sign-in, not an account request, and not a place to send card or bank details.
How we use data
Two kinds of information arrive here, and each has one job. Contact messages get a reply. Technical data keeps the site working and tells us which guides people actually read.
- Replying to you We read your message and answer it. Your name and email address stay in that thread so the conversation keeps its context.
- Keeping the site up Server logs help us spot broken pages, slow loads, and unusual traffic before they become a problem for visitors.
- Understanding the guides Aggregate page views show which explanations of payment automation and reconciliation people find useful, so we can improve them.
- Blocking abuse Automated requests and spam submissions are filtered so the contact form stays usable for real enquiries.
We do not sell personal data. We do not rent it, trade it, or use it to build advertising profiles, and we do not pass contact details to marketing lists. If you have asked a question about payment automation for a healthcare organization, the answer stays between you and us.
Cookies
We use cookies for basic site functionality and, where applicable, for analytics that tell us which pages are read. Cookies do not identify you by name, and they are not used to follow you across other websites.
You stay in control. Every major browser lets you view, block, or delete cookies in its settings, and you can browse bathava.com with cookies turned off. Some conveniences may stop working, but the pages remain readable.
Read the Cookie Policy
Sharing and retention
Who sees your data, and for how long
We do not share personal data with third parties, except where the law requires it or where a service provider processes data on our behalf under confidentiality obligations. We do not operate affiliate programs that receive your data, and no one pays us for your contact details.
Contact form submissions are kept for as long as needed to handle your enquiry, plus a reasonable period afterward for recordkeeping. Technical logs are kept for a limited period and then removed. When a record is no longer needed for either purpose, it is deleted rather than archived indefinitely.
Contact messages
Retained while your enquiry is open, then for a reasonable recordkeeping period.
Technical logs
Retained for a limited period, then deleted on the normal log cycle.
Service providers
Bound by confidentiality terms; they process data only on our instructions.
Your rights
Depending on where you live, you may have the right to ask for a copy of the personal data we hold about you, to have it corrected if something is wrong, to have it deleted, or to object to certain kinds of processing.
You do not need to use special wording. Tell us what you would like us to do and which email address you contacted us from, and we will take it from there.
- Write to us Send your request to [email protected], or call +1-650-723-2300 during business hours.
- Tell us the ask Access, correction, deletion, or an objection to processing. A sentence is enough.
- We confirm We reply to confirm we have your request and explain what happens next.
A note on scope
This policy covers the website and the contact form only. If your organization works with us on payment automation, your agreement with us sets out how payment and patient data is handled, and that document takes precedence for those workflows.
Questions about this policy
A few answers we give most often. If yours is not here, the contact form is the fastest route.
Do you sell or rent my contact details?
No. We do not sell, rent, or trade personal data, and we do not add contact form addresses to marketing lists. Your message is used to answer your message.
Can I use the site without accepting cookies?
Yes. Blocking or deleting cookies in your browser settings does not stop you from reading any page on bathava.com. Some small conveniences may behave differently, but the guides stay fully available.
Should I send payment or patient details with a message?
Please do not. The contact form is an information request form, not a secure channel for card numbers, bank details, or patient records. Describe your question in general terms and we will point you to the right next step.
How long does a data request take?
We confirm receipt first, then work through the request. Timelines depend on the type of request and on the rules that apply where you live; we will tell you what to expect when we reply.
Does this policy cover payment processing itself?
This policy covers the website and the contact form. Where an organization works with us on payment automation, claims disbursement, or reconciliation, the signed agreement governs how payment data is handled in that workflow.
Contact
To make a request about your personal data, or to ask a question about this policy, use the details below. A short message is enough — tell us what you need and which address you contacted us from.
- Bathava editorial
- 450 Serra Mall
Stanford, CA 94305
USA - Phone
- +1-650-723-2300
- [email protected]
- Working hours
- Monday–Friday, 9:00 AM – 6:00 PM
Where you want to go next usually depends on what you came here to check.
Next Contact Bathava Send a data request or ask a question about this policy. Read Security & Compliance Basics How data handling fits into payment and reconciliation workflows. Read Terms of Service The terms that apply when you use bathava.com.This policy describes how the website handles personal data. It is general information for visitors and is not legal advice. Where your organization has an agreement with us covering payment automation, a claims disbursement platform, or reconciliation workflows, that agreement governs the handling of data in those services.